Customer Guide

🎁Shipping Info
We're a made-to-order brand, which means we start creating your piece right after you place the order.
Production can take up to 3 weeks — but if we have stock, it ships in just 3–5 business days.
We know waiting is hard, and we’ll do our best to get it to you as fast as we can!
🔁Returns & Exchanges
We don’t offer returns or refunds unless something arrives damaged or incorrect.
If there’s an issue, just reach out — we’ll take care of you with store credit 💌
Please reach out within 7 days of receiving your order.
🛠Customizing Available
Want a different color or size?
DM us on Instagram or email us at info@letoileofficial.com — we love making it personal.
Some designs can be customized depending on fabric availability.
📏Size Guide
The item was measured flat on the floor across each section.
Please allow for slight differences due to manual measurement.
Fabric stretch varies by material, so standard sizing may not always apply.
For the best fit, we recommend comparing with a similar item you own.
📩 Contact us anytime at info@letoileofficial.com — we’re happy to help!